We’re Upgrading Our Systems
We’re currently upgrading our website and internal systems to better serve you.
- ✔ A brand-new website platform
- ✔ Improved stock accuracy and availability
- ✔ Faster and more reliable ordering
- ✔ Enhanced systems behind the scenes
These changes are designed to make doing business with us easier, faster, and more efficient.
New Website & Systems
We are moving to a new website platform alongside a new ERP (business system).
This upgrade will improve how we process orders, manage stock, and support your account.
Your Account Access
When the new system goes live:
- You will not use your existing password
- You will log in using a secure email verification code
- This will be sent to your registered email address when you attempt to log in
This is a one-time process to securely access your account.
Order History
Previous order history will not be available in the new system.
If you require past order information, our team will be happy to assist.
Placing Orders
You will continue to order as normal via the website.
The process will be simpler, faster, and more reliable.
What Stays the Same
- Your account terms and pricing
- Your sales contacts and support team
- Our product range and service commitment
While systems are changing, our service to you remains the same.
Our Customer Services team will be fully available to support you throughout this transition.
- Logging in
- Accessing your account
- Placing orders
- Finding previous information
If you need help with:
Contact us at:
Email: wholesale@tool-saver.com
Phone: 01698 819000
What to Expect During Launch
- Minor login issues
- Small delays while systems stabilise
- Occasional teething problems
While we expect a smooth transition, there may be a few minor hurdles early on.
Stay Informed
We will be sending further updates via email with important information and login instructions.
Please ensure your email details are up to date.
We appreciate your patience and support as we make these improvements.
This investment is part of our commitment to continuously improve our service and deliver a better experience for our customers.